Refund policy

If you're not happy with your candle, please get in touch within 14 days of it arriving and I'll help put it right.

Unused candles can be returned within 14 days for a full refund. Please send them back in their original condition; return postage is paid by you.

If your candle arrives damaged or isn't burning as it should, contact me with a photo and I'll replace it or refund you, whichever you prefer.

For your safety, please follow the burning instructions on the label. I can't refund candles damaged by misuse, such as being placed on or near a heat source. 

Contact: corinna@theethicalcandlecompany.com